Terms and conditions

Ownership of the Domainwww.storesrapid.com

The website www.storesrapid.com is registered under the “Regulation for the registration of .com domains/subdomains.”
It is owned by Estores Mais Unipessoal, Lda, headquartered at Rua Gonçalo Cristóvão, nº 185, r/c, 4000-265 Porto, registered at the Commercial Registry Office of Valongo under the unique company and registration number 510 701 388, with a share capital of €5,000.00.


Services Provided on the Websitewww.storesrapid.com

The website offers a service for manufacturing blinds of various models, made according to the user’s specifications (size, type, material, and color).
StoresRapid informs that the procedures for purchasing products offered on this website are those described in these Terms and Conditions, as well as those specifically indicated for each product. To make any purchase, the user must accept these Terms and Conditions.
All final product prices are indicated in euros and include VAT. Product prices may be subject to periodic variations. For some products and specific offers, shipping costs are included. For all other products, shipping costs are borne by the user.


Content Management

StoresRapid reserves the right to change the Terms and Conditions, Prices, or General Product Features whenever deemed necessary and without prior notice.
We will always try to communicate any changes clearly and explicitly.
When managing the website, we take into account the information relating to the essential characteristics of the products, based on technical descriptions provided by our suppliers and photographs illustrating the marketed products, in strict compliance with the best market standards. The photographs shown on the website are for illustrative purposes only. Therefore, we recommend that customers request free samples to clarify any doubts regarding texture and color and to obtain full information about the respective characteristics.
If the user has any questions about the Terms and Conditions, they should contact the StoresRapid Team.


How to Place an Order

You must fill in all the fields of the product configurator for the desired item and then add it to the cart.
Once you have selected all the desired products, click on the Cart to view your summary.
Next, fill in the form so that we can create your customer file and finalize your order.
You will receive an email confirming your order. This order will only be valid after payment confirmation.


Shipping Costs

Shipping costs vary depending on the order.


Below is our shipping table:

Market: Mainland Portugal
Orders up to €150 — Shipping cost: €7.99
Orders equal to or above €150 — Free shipping

Market: Portuguese Islands
Orders up to €500 — Shipping cost: €60
Orders equal to or above €500 — Free shipping

Order Cancellation

You may cancel your order up until the start of production (the 1st working day after payment confirmation).
All amounts will be refunded in case of cancellation.


Returns

Returns are subject to prior inspection by our Technical/Commercial Department and will be handled in accordance with the Product’s Characteristics/Quality.
In accordance with Portuguese law, consumers have the right to return a purchased product within a minimum of 14 days from the date of receipt, without the need for any justification, and to the address mentioned above.

Only products that are not custom-made can be returned. Refunds will be made using the same payment method used by the customer for the purchase.


Warranty

All products sold by STORESRAPID have a 2-year warranty from the date of delivery.
If any defect is found in the product, we will take responsibility for the repair.
STORESRAPID is not responsible for any damage caused by:

  • Incorrect installation;

  • Inadequate maintenance;

  • Installation in corrosive environments;

  • Minor color differences between the Digital Catalogue and the Supplied Product.