FAQs

Here you will find all the answers to the most frequently asked questions. If you have any further questions please feel free to contact us.

  • How to order

  • Payment methods

  • Valid

  • Cancellation of Order

  • Shipping & Receiving

  • Damage

  • Shipping Costs

    Below is our shipping table:


    Market: Mainland Portugal
    Orders up to €200: shipping cost is €9.99
    Orders equal to or over €200: free shipping

    Market: Portuguese Islands
    Orders up to €750: shipping cost is €79.99
    Orders equal to or over €750: free shipping

    Market: Mainland Spain
    Orders up to €200: shipping cost is €14.99
    Orders equal to or over €200: free shipping

    Market: Balearic Islands, Spain
    Orders up to €350: shipping cost is €49

    Market: Canary Islands, Spain
    Orders up to €750: shipping cost is €75

    (All values may change, except during temporary promotions.)

  • Warranty